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Our default nameservers are:
ns1.host25cent.com and ns2.host25cent.com.Use IMAP/SMTP with server
mail.yourdomain.com (SSL ports 993/465).Yes, upon request via support ticket after identity verification.
Use Softaculous in cPanel for 1-click WordPress installation.
In cPanel, go to "MySQL Databases", create a database and user, then assign privileges.
Add to .htaccess:
RewriteEngine On\nRewriteCond %{HTTPS} off\nRewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]Billing & Payments
Log in to your PayPal account and cancel the active subscription.
Payments activate automatically. If still pending, contact support with your transaction reference.
Overpayments are reviewed case by case. The extra payment may be refunded or applied as a service extension.
Account & Access
Common reasons: incorrect credentials, IP blocks after failed attempts, or recent password changes.
Yes. Use the server's direct cPanel URL even if the domain has expired.
Multiple failed login attempts can temporarily block your IP. Blocks clear automatically after some time.
Hosting Services
This may be caused by DNS issues, IP blocks, expired domains, or application-level errors.
Customers are responsible for maintaining their own backups. Contact support for assistance.
WordPress
This can happen if WordPress was installed manually, disk space is full, or the instance was not detected properly.
Hosting support ensures WordPress runs on the server. Fixing plugins or custom code is the site owner's responsibility.
Domains & DNS
The domain must point to the correct nameservers first. DNS changes may take time to propagate.
Yes. You will need an authorization (EPP) code to initiate the transfer at the new registrar.
SSL & Security
Free SSL certificates are issued automatically once the domain points correctly to the server.
Security systems automatically block suspicious activity, such as repeated failed logins.
Cancellations
Stop automatic payments from your payment provider or request cancellation through support.
Unpaid services are automatically suspended and eventually terminated per service policy.
